Terms of Service

Noonwake and its Service, including any content, insights, readings, or online interaction provided by the AI Characters, are intended for informational and recreational (entertainment) purposes only. Do not use the Service as a substitute for professional assistance or counseling from a healthcare provider, financial advisor, legal counsel, or a professional therapist.

Nothing provided through the Service is intended to be, and must not be taken to be, the practice of medicine, psychology, psychiatry, mental health counseling, financial planning, or legal advice. Any reliance you place on the Service, including decisions made based on any content or Outputs provided by the Service, is strictly at your own risk. You acknowledge and agree that none of the information provided via the Service has the ability to predict the future with certainty, diagnose, prescribe, treat, cure, mitigate, or prevent any disease or health condition.

Certain information provided by or used by the Service relates to or is based on information obtained from third-party sources or databases, which are subject to change. Neither Noonwake nor the Service has independently verified or makes any representation as to the adequacy, fairness, accuracy or completeness of any information obtained from third-party sources.

Noonwake is not responsible for any health, safety, or social concerns, including feelings of anxiety, social isolation, or addiction to technology, associated with your use of any Service. If you have any questions regarding your health or mental condition, consult with a qualified professional.

If you are between the ages of 13 and 18 (a “Minor User”), you may not use the Service unless a parent or legal guardian first agrees to these Terms on your behalf. By using the Service and agreeing to the Terms, you represent and warrant to us that:

(a) you are at least 13 years of age;

(b) if you are a Minor User, your Guardian has reviewed and agreed to these Terms on your behalf;

(c) you have not previously been suspended or removed from the Service;

(d) your registration and your use of the Service is in compliance with any and all applicable laws and regulations. Guardians agreeing to these Terms on behalf of a Minor User agree to supervise the Minor User’s use of the Service and take full responsibility for the Minor User’s compliance with these Terms.

Noonwake reserves the right to determine pricing for the Service. You authorize Noonwake (or our third-party payment processors like Apple App Store or Google Play) to charge all sums for the orders that you make to the payment method specified in your account.

We may offer auto-renewing subscriptions (e.g., monthly, quarterly, or annual plans). The Subscription Service will begin on the billing date and will automatically renew for successive periods of the same duration unless you cancel it. Your account will be charged automatically on the renewal date. You must cancel your Subscription Service before it renews (typically at least 24 hours before the end of the current period) to avoid billing for the next cycle. You may manage and cancel your subscriptions through your app store account settings (e.g., Apple ID or Google Play settings).

We may also offer non-renewing, one-time membership purchases (e.g., 1-month, 3-month, 6-month, or 12-month passes). These memberships grant you premium access for the specified duration and will automatically expire at the end of the term without further automatic charges.

The Service may include a feature allowing you to purchase virtual, in-app currency ("Virtual Currency").

Noonwake may suspend or terminate access to the Service for any account for which any amount is due but unpaid.

Subject to your complete and ongoing compliance with these Terms, Noonwake grants you, solely for your personal, non-commercial use, a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service.

Except and solely to the extent such a restriction is impermissible under applicable law, you may not: (a) reproduce, distribute, publicly display, publicly perform, or create derivative works of the Service; (b) make modifications to the Service; or (c) interfere with or circumvent any feature of the Service.

If you choose to provide input and suggestions regarding the Service (“Feedback”), then you hereby grant Noonwake an unrestricted, perpetual, irrevocable, non-exclusive, fully-paid, royalty-free right and license to exploit the Feedback in any manner and for any purpose.

Certain features of the Service may permit users to Submit content, including text questions for readings, birth data, and other materials (“User Content”). “Inputs” refers to User Content you Submit to communicate with an AI Character or generate AI outputs; “Non-Input Content” refers to all other User Content.

By Submitting Non-Input Content, you grant Noonwake a worldwide, non-exclusive, royalty-free license to host, store, transfer, publicly display, reproduce, and distribute your Non-Input Content to provide the Service.

You affirm, represent, and warrant that you own your User Content or have the necessary licenses to authorize Noonwake to use it, and that your User Content does not infringe any third-party rights or violate any laws.

We are under no obligation to edit or control User Content and will not be in any way responsible or liable for User Content. We may, at any time and without prior notice, screen, remove, edit, or block any User Content that violates these Terms.

The Service permits users to Submit Input to generate Character responses, AI-generated readings, or other AI-generated output (“Output”). You are solely responsible for verifying the accuracy and relevance of any Output. You acknowledge that Outputs do not constitute professional advice and should not be relied upon. As between you and Noonwake, you own all Output. By submitting Input, you grant Noonwake a worldwide, non-exclusive, perpetual, irrevocable, royalty-free license to store and use your Input for the purpose of providing, developing, and improving the Service and underlying AI models.

When you install our app on your mobile device, you agree to receive push notifications. You can turn off notifications by visiting your mobile device’s “settings” page.

We may send you emails concerning our products and services. You may opt out of promotional emails by following the unsubscribe instructions in the email.

We comply with the provisions of the Digital Millennium Copyright Act. If you have an intellectual property rights-related complaint, you may contact our Designated Agent at:

NOONWAKE TECHNOLOGY (HONG KONG) CO., LIMITED

Attn:

Legal Department

Room 701, Unit 108, 7/F, Tower B

New Mandarin Plaza

14 Science Museum Road

Tsim Sha Tsui, Kowloon

HONG KONG

Email: support@noonwake.com

(Please include an electronic signature, a description of the copyrighted work, a description of the infringing material and its location, your contact information, a good faith statement, and a statement made under penalty of perjury that the information is accurate).

Noonwake may, at its sole discretion, terminate these Terms or your account on the Service, or suspend or terminate your access to the Service, at any time for any reason or no reason, with or without notice.

Noonwake reserves the right to modify or discontinue all or any portion of the Service at any time (including by limiting or discontinuing certain features of the Service), temporarily or permanently, without notice to you.

YOU FOLLOW ANY ADVICE OR INFORMATION PROVIDED THROUGH THE SERVICE AT YOUR OWN RISK. YOU ACKNOWLEDGE AND AGREE THAT PORTIONS OF THE SERVICE RELY ON MACHINE LEARNING OR GENERATIVE AI WHICH PRODUCES OUTPUTS BASED ON PROBABILISTIC REASONING AND THEREFORE MAY NOT ALWAYS BE ACCURATE, COMPLETE, OR RELEVANT.

You and Noonwake agree that every dispute arising in connection with these Terms, the Service, or communications from us will be resolved through binding arbitration. YOU UNDERSTAND AND AGREE THAT YOU AND NOONWAKE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.

Any dispute, controversy, difference or claim arising out of or relating to this contract, including the existence, validity, interpretation, performance, breach or termination thereof or any dispute regarding non-contractual obligations arising out of or relating to it shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force when the Notice of Arbitration is submitted.

The law of this arbitration clause shall be Hong Kong law. The seat of arbitration shall be Hong Kong. The number of arbitrators shall be one. The arbitration proceedings shall be conducted in English.

Before initiating arbitration, a party must first send a written notice of the dispute to the other party. Noonwake’s address for Notice is: NOONWAKE TECHNOLOGY (HONG KONG) CO., LIMITED, Room 701, Unit 108, 7/F, Tower B, New Mandarin Plaza, 14 Science Museum Road, Tsim Sha Tsui, Kowloon, HONG KONG

These Terms, including the Privacy Policy, are the entire and exclusive understanding between you and Noonwake. You may not assign these Terms without our consent.

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.

Please read the Noonwake Privacy Policy (https://noonwake.ai/starot/privacy/) carefully for information relating to our collection, use, storage, and disclosure of your personal information.

The Service is offered by NOONWAKE TECHNOLOGY (HONG KONG) CO., LIMITED, located at Room 701, Unit 108, 7/F, Tower B, New Mandarin Plaza, 14 Science Museum Road, Tsim Sha Tsui, Kowloon, HONG KONG. You may contact us by sending correspondence to that address or by emailing us at support@noonwake.com.